Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Got a question before booking?
Here are answers to the most common things people ask. If you don't see what you're looking for, get in touch and I'll get back to you within 24 hours.
How much do you charge?
It depends on the size of your home and its condition. Deep cleans are a flat rate based on home size and regular maintenance cleans are also flat rate, so you always know exactly what you're paying. Get in touch and I can give you an exact quote for your place.
Do you bring your own equipment?
Yes. I bring everything. Vacuum, mop, cleaning products, the lot. You don't need to supply a thing. I use products that are safe for kids and pets too.
Are you insured?
Yes, fully insured with public liability coverage. You're protected every visit.
Do you hold a National Police Check and Working with Children Check?
Yes, I hold both a current National Police Check and a valid Working with Children Check. You can feel comfortable having me in your home.
How long does a clean take?
Deep cleans typically take 4 to 8 hours depending on the size and condition of your home. Regular maintenance cleans are quicker, usually 2 to 4 hours. I don't rush. I'd rather take an extra 15 minutes and do it properly than cut corners.
What do you clean?
I cover all the main areas of your home including the kitchen, bathrooms, bedrooms, living areas and laundry.
Can I be home during the clean?
Completely up to you. Some clients prefer to be home for the first clean and that's fine. Others leave a key and head out. I'm happy either way.
What if I need to cancel or reschedule?
Just give me 24 hours notice and we can reschedule, no problem. Life happens. I just ask for a day's notice so I can manage the schedule.
Why choose you over a bigger company?
You get me every single visit. With larger companies you might get a different cleaner each time, which means inconsistent results. I'm the owner and operator, so I care about doing a great job because it's my business and my reputation on the line.
Do you do one-off cleans?
Yes. One-off deep cleans are available at a flat rate. There's no obligation to book regular cleans afterwards, though most clients do once they see the results.
How much do you charge?
It depends on the size of your home and its condition. Deep cleans are a flat rate based on home size and regular maintenance cleans are also flat rate, so you always know exactly what you're paying. Get in touch and I can give you an exact quote for your place.
Do you bring your own equipment?
Yes. I bring everything. Vacuum, mop, cleaning products, the lot. You don't need to supply a thing. I use products that are safe for kids and pets too.
Are you insured?
Yes, fully insured with public liability coverage. You're protected every visit.
Do you hold a National Police Check and Working with Children Check?
Yes, I hold both a current National Police Check and a valid Working with Children Check. You can feel comfortable having me in your home.
How long does a clean take?
Deep cleans typically take 4 to 8 hours depending on the size and condition of your home. Regular maintenance cleans are quicker, usually 2 to 4 hours. I don't rush. I'd rather take an extra 15 minutes and do it properly than cut corners.
What do you clean?
I cover all the main areas of your home including the kitchen, bathrooms, bedrooms, living areas and laundry.
Can I be home during the clean?
Completely up to you. Some clients prefer to be home for the first clean and that's fine. Others leave a key and head out. I'm happy either way.
What if I need to cancel or reschedule?
Just give me 24 hours notice and we can reschedule, no problem. Life happens. I just ask for a day's notice so I can manage the schedule.
Why choose you over a bigger company?
You get me every single visit. With larger companies you might get a different cleaner each time, which means inconsistent results. I'm the owner and operator, so I care about doing a great job because it's my business and my reputation on the line.
Do you do one-off cleans?
Yes. One-off deep cleans are available at a flat rate. There's no obligation to book regular cleans afterwards, though most clients do once they see the results.
How much do you charge?
It depends on the size of your home and its condition. Deep cleans are a flat rate based on home size and regular maintenance cleans are also flat rate, so you always know exactly what you're paying. Get in touch and I can give you an exact quote for your place.
Do you bring your own equipment?
Yes. I bring everything. Vacuum, mop, cleaning products, the lot. You don't need to supply a thing. I use products that are safe for kids and pets too.
Are you insured?
Yes, fully insured with public liability coverage. You're protected every visit.
Do you hold a National Police Check and Working with Children Check?
Yes, I hold both a current National Police Check and a valid Working with Children Check. You can feel comfortable having me in your home.
How long does a clean take?
Deep cleans typically take 4 to 8 hours depending on the size and condition of your home. Regular maintenance cleans are quicker, usually 2 to 4 hours. I don't rush. I'd rather take an extra 15 minutes and do it properly than cut corners.
What do you clean?
I cover all the main areas of your home including the kitchen, bathrooms, bedrooms, living areas and laundry.
Can I be home during the clean?
Completely up to you. Some clients prefer to be home for the first clean and that's fine. Others leave a key and head out. I'm happy either way.
What if I need to cancel or reschedule?
Just give me 24 hours notice and we can reschedule, no problem. Life happens. I just ask for a day's notice so I can manage the schedule.
Why choose you over a bigger company?
You get me every single visit. With larger companies you might get a different cleaner each time, which means inconsistent results. I'm the owner and operator, so I care about doing a great job because it's my business and my reputation on the line.
Do you do one-off cleans?
Yes. One-off deep cleans are available at a flat rate. There's no obligation to book regular cleans afterwards, though most clients do once they see the results.